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Got Watts provides exceptional work quality and customer service.
I had a great experience adding backup batteries to my existing home solar system with Got Watts. Very clear communication from the office and on-site staff. All interactions were professional and courteous. The system itself looks great and appears to be a very clean install. Shoutout to Sam at the office for handling most of the communication, Chris for the initial site inspection, Brian and Wayne for the install, Eldridge for facilitating the inspection, and Marc for commissioning the system and dealing with Enphase. All staff were great to work with. My only complaint is that the electricians left a ton of small debris after the install like bits of wire, metal parts, and drywall dust. I'm going to give them the benefit of the doubt and assume this was an oversight, but I wish I didn't have to clean up after them.
I am highly satisfied by the professionalism and dedication from the front desk staff to the field staff. They provided me with very honest recommendations for my project and the expected outcome. I truly recommend them.!!!
Got Watts helped us navigate getting solar at our house. Very open about options and reality. The office kept us updated with our status and once the installers showed up they were great and performed quality work. Couldn’t be happier with the system.
Well run company and very professional
Got Watts installed solar panels on my roof in 2022 and I decided to add batteries in 2024. I called Sam Moore and she informed me that Got Watts was now certified to install Tesla batteries and that is what she recommended. Based on my electric usage, she recommended two Tesla batteries. A month later, Danny and Brian did a great job installing the new batteries and showing me how to use the Tesla app for the new batteries. Then Marc reviewed the install and coordinated the inspection with the city of Oakland. Marc also reviewed the Tesla app and made some changes to some of the default setting, which enhanced my understanding of the Tesla app. Everyone I interacted with was professional and knowledgeable. The work is first class. I highly recommend Got Watts.
Two technicians Brian, Brooke did a wonderful job to install the Tesla Walk connector. They worked efficiently while keeping me informed with progress. Cleaned worked area nicely after installation. Job completed professionally. Will recommend them for sure.
Outstanding customer service and focus. Got Watts is the only company that I’ve worked with in the Bay Area that I implicitly trust. They installed solar panels, a water heater, heat pump, and electrical upgrades at our house. We had a massive malfunction with out HVAC, and they were out to our house within hours to remediate the problem. I’m so happy with them, you will be too.
The project install went well and was done in a few hours. Thanks to James and Alexandre for their safe and professional work.
Got Watts installed our HVAC system 4 years ago and the experience has been exceptional end to end, but I want to specially highlight the incredible customer service of their HVAC project manager, Eric Schaefer. He is a total gem of a human. I don’t think I’ve ever before encountered someone who brings such deep dedication, expertise and integrity to their profession. Despite having completed the install nearly 4 years ago, he still comes in person regularly to help do repairs, upgrade systems, and spends countless hours with us in the sweltering heat fixing random things like WiFi connectivity issues. Beyond that, he is always available by phone and text to help me troubleshoot various issues we’ve encountered due to being a house in the hills which gets drastic temperature changes, loss of power, and various other issues that negatively impact our HVAC system. He has come to our rescue with a generator when we were without power for days, and he’s always there to help us when we need them. If you’re looking to engage with an incredible small business where you’ll be fully taken care of by smart, honest and committed people, I couldn’t recommend Eric or Got Watts more highly.
Tesla powerwall install was flawless. Great service and communication through the whole process.
Great experience! I researched several solar companies and got multiple bids for my project. Gott Watts was consistently the most responsive and detailed as well as being well priced. Sales, PM and installation crew were all great. Highly recommend!
Got Watts went above and beyond throughout the quoting, planning and installation phases of our solar project. After the initial quote, they gave me multiple options, and responded to my questions promptly with additions & changes. Even after I signed the proposal, when a new component became available, they offered to adjust the quote to get me a cheaper, more efficient system. We're now fully operational and I could't be happier.
The team did an amazing job installing our solar system. The sales associate was very thorough and knowledgeable. The electricians did very neat job. All conduit and wiring was neat and tidy. The panel installers were quick and looked like they were having a good time and had good vides. Best of overall, when there we issues, we were able to discuss them and find a solution. Their team works with great humility and just wants to do the right thing.
We were extremely satisfied with our service from Got Watts.
Helpful caring and found the problem and solved it. Thank you so much.
I have a solar problem…not working! Got Watts was not the contractor who put it in but I called them and they sent a very competent electrician out, JJ, to tackle the issue. Problem was solved.
Got Watts? did an amazing job with our ADU project! Everyone involved was professional, on time, cleaned up, and thorough. Communication was great and scheduling the engineering site visit, install, inspections, and PGE approval was simple; Mallory and Lindsay were so helpful. The guys who did the actual install of panels and grounding were also friendly and very knowledgeable. We would highly recommend Got Watts? for your solar needs especially if you are building an ADU, they know exactly what to do!
I interviewed several solar companies before choosing Got Watts. One reason for our decision was that when I called to set up an appointment, the president of the company took time to talk to me, rather than a sales consultant. We were under a deadline to get our application approved before NEM2 expired. They worked with us to file quickly to meet the deadline. I was really impressed with how easy it is to communicate with the company. I am always able to reach a "live" person, or get a call back within minutes. During installation, because we were installing a new roof at the same time, we run into an issue which their engineers resolved to our satisfaction within 24 hours. Very impressive! Good company, good team, and teamwork with homeowners and the roofers.
Outstanding and professional work and communication by everyone involved at Got Watts for the installation of Solar. Brian and JJ were great during installation phase and took care to answer any questions. They were very polite and kind. Mallory and Samantha in the office were very through and Mark was excellent during the inspection phase with the City. This is a very reputable company and is highly recommended.
Just turned on our solar panels (18 400-watts ea) and back up batteries from Got Watts Electric in Concord. The process from start to finish was easy. And the “Got Watts Electric” team was really amazing. Incredible customer service, electrical expertise, installation, and follow-up. I highly recommend them to anyone thinking of going solar!
Professional and reliable and fairly priced. My over experience with got watts awesome. They handled everything with PG&E as far as inspections and with the city as well. I will be using them for all my electrical needs A++
Great service! Fast, reliable, informed, thorough, and friendly. I'm only sad that I can't rate them higher than 5 stars.
Got watts has installed both my solar system and a heat pump system and they were fantastic on both occasions. Great communication, price and workmanship I cannot recommend them enough. I researched over 15 local companies and am so glad I chose them!!! 5 stars!!
Had a great experience with GotWatts: Easy and clear communication, timely with permitting, installers and office staff were polite and very professional. Would highly recommend!